Presume Link
Help Center
Find answers to common questions about building resumes, using AI tools, preparing for interviews, and managing your account. Can't find what you need? Our team is here to help.
Resume Building
How do I create my first resume?
Open the Resume Builder, fill in each step — About, Education, Experience, Projects, Skills and more — and watch the live preview update as you type. Your progress saves automatically, so you can return any time.
Are the templates ATS-friendly?
Yes. Every template is designed to be parsed cleanly by Applicant Tracking Systems, using standard section headings and a single-column-friendly structure so recruiters and their software read your details correctly.
Can I import an existing resume?
Yes. Use the Import option to upload an existing resume file, and we will pre-fill the builder fields for you to review and refine.
How do I share my resume?
Each resume gets a permanent shareable link you can send to recruiters or add to your profiles. You can also export your resume as a PDF.
AI Tools
What can the AI tools do?
Presume Link offers AI resume review, an ATS simulator, job matching, a career coach, and content suggestions for each section. They provide guidance to help you improve — always review the output before using it professionally.
Are AI suggestions guaranteed to be accurate?
AI-generated recommendations are for guidance only and are not professional, legal, or employment guarantees. We recommend independently reviewing any AI-generated resume content, interview feedback, or career suggestions.
Interview Preparation
How does AI interview preparation work?
Practice interviews simulate real questions for your target role, then give you feedback on your answers. Some sessions may use your camera and microphone — these permissions are requested only when needed and can be revoked at any time.
Will practicing guarantee me a job or interview call?
No. Presume Link is a facilitator — we help you prepare and connect, but all hiring decisions are made solely by employers and recruiters.
Account & Billing
What do I need to create an account?
Sign up with your email and a few basic details. Users must be at least 18 years old, or have parental/guardian consent where applicable.
What is included in paid plans?
Paid services may include premium resume templates, AI interview credits, career coaching, premium learning programs, featured profiles, and priority recruiter access. All fees are shown before you purchase.
How do refunds work?
Refunds may be provided according to the applicable Refund and Cancellation Policy. Reach out to support if you have a billing question.
Privacy & Data
Is my data secure?
All information is transmitted using industry-standard encryption, and access is restricted to authorized systems only. We never sell, rent, or trade your personal information.
How do I delete my account or data?
You can access, update, export, or request deletion of your data any time from your account settings or by contacting support. Deletion requests are generally processed within 30 days unless retention is required by law.
Still need help?
Reach out to our support team and we'll get back to you as soon as we can.